ESG REPORT 2023
PL
Our group
Group characteristics
Products and services
Brand
Mission, vision, values
Business model
Capital and value creation
Value chain
Suppliers
Operating activities
Sales and distribution
Clients
Dialog with stakeholders
Strategic assumptions
ESG in business strategy
ESG strategy
ESG ambitions for 2030-2050
Strategic Perspective
Governance (G)
Corporate governace
Key management authorities
Risk management and ESG risks and opportunities
Corporate Culture
Values and Ethics in Business
Preventing Mobbing and Discrimination
Whistleblower System and Whistleblower Protection
Prevention and Detection of Corruption and Bribery
Payment practices
Tax policy
Investment Policy – TFI and PTE PZU
Minimum safeguards
Security system
Information security
Preventing crime
Preventing Money Laundering and Terrorism Financing
Business Continuity Management
Application of International Sanctions
Environment (E)
Business of the PZU Group in the face of climate change
Global Challenges to Sustainable Development
Analysis of climate change and risk identification
ESG Strategy – approach to management in climate
Product offering – prevention and adaptation
Taxonomy
Insurance and reinsurance activities
Investment activity
PZU Group’s climate impact
Direct environmental impact
Consumption of raw materials
Energy consumption
Carbon footprint
Society (S)
Employees
Employees – approach to management
Employment structure
Work environment
Organizational culture
Respect for human rights and diversity in relations with employees
Engagement surveys, dialog and trade unions
Remuneration and benefits
Training and development
Knowledge and experience sharing
Safety
Clients
Clients – approach to management
Respect for human rights in relations with clients
Responsible sales
Claims handling
Customer dialog and improvement process
Client satisfaction surveys
Customer – preventing exclusion
Communities
Communities – approach to management
Local communities
Prevention
Cultural patronage
Charity
About the report
Reporting process
Materiality assessment
GRI content index
ESRS content index
Taking into consideration the guidelines pertaining to disclosure of climate information
Verification Statement – Greenhouse Gas Emissions
SFDR disclosure
Integrated report
PZU ESG Report 2023
ESG analysis – S
ESG analysis – S
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